Pet in Chat (the "Platform") places the utmost importance on your privacy and the security of your personal data in the pet-parent community services we provide through our mobile application.
1.1. Data Responsibility
Information in your user profile — such as your age, gender, your pets and their species and breed, and the activities you are up for — is shared with other platform users so that pet-parent matching can be performed. In line with our privacy principles, your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.
1.2. Device Permissions
While using the app, the following permissions are required on your device:
- Camera and Gallery: Used so you can upload a profile photo or share images during chat.
- Microphone: Required so you can talk in voice rooms and send voice messages.
- Location: Used to accurately detect and list pet parents, veterinarians and lost-pet alerts near you.
- Notifications: Used to provide instant updates about new matches, messages, and contest invitations.
1.3. Categories of Data We Collect
Depending on how you use the app, we process the following categories of personal data:
- Account data: email address, phone number, date of birth, name, bio, and profile photo.
- Location data: approximate latitude/longitude and derived city/country, used for nearby-owner matching.
- Device data: a hashed device identifier, IP address, application version, and push-notification token.
- Usage data: in-app activity events, crash reports, and session information, used to keep the service stable and to improve it.
Your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.
1.4. Account Deletion and Data Retention
You can deactivate your profile or delete your account entirely at any time from the in-app settings menu. Both self-service account deletion and data deletion are available inside the application. The personal data of deleted accounts is permanently removed from our systems.
1.5. Publicidad y proveedores externos
No mostramos anuncios en nuestro sitio web (petinchat.com); los anuncios aparecen dentro de la aplicación Pet in Chat después de iniciar sesión, servidos por Google AdMob en el nivel gratuito, y una suscripción Plus, Gold o Premium los desactiva. El script de Google AdSense sí se ejecuta en nuestras páginas web, por lo que allí pueden escribirse cookies publicitarias de Google. Los proveedores externos, incluido Google, utilizan cookies e identificadores publicitarios móviles para publicar y medir anuncios según tus visitas previas a este y a otros sitios o aplicaciones. Los anunciantes nunca reciben tus mensajes privados, tus conversaciones en salas de voz ni tus datos de contacto: la selección de anuncios se basa en los datos de cookies e identificadores que recopila Google, no en el contenido de tus conversaciones. En la web, las cookies publicitarias solo se activan tras aceptar la categoría "Marketing"; en iOS puedes además rechazar el seguimiento de aplicaciones. Puedes desactivar la publicidad personalizada cuando quieras en la Configuración de anuncios de Google. La lista completa de cookies y los enlaces de exclusión están en nuestra Política de Cookies y SDK.
Last Update: 2026-07-06