Legal Texts ▸

Pet in Chat (the "Platform") places the utmost importance on your privacy and the security of your personal data in the pet-parent community services we provide through our mobile application.

1.1. Data Responsibility

Information in your user profile — such as your age, gender, your pets and their species and breed, and the activities you are up for — is shared with other platform users so that pet-parent matching can be performed. In line with our privacy principles, your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.

1.2. Device Permissions

While using the app, the following permissions are required on your device:

  • Camera and Gallery: Used so you can upload a profile photo or share images during chat.
  • Microphone: Required so you can talk in voice rooms and send voice messages.
  • Location: Used to accurately detect and list pet parents, veterinarians and lost-pet alerts near you.
  • Notifications: Used to provide instant updates about new matches, messages, and contest invitations.

1.3. Categories of Data We Collect

Depending on how you use the app, we process the following categories of personal data:

  • Account data: email address, phone number, date of birth, name, bio, and profile photo.
  • Location data: approximate latitude/longitude and derived city/country, used for nearby-owner matching.
  • Device data: a hashed device identifier, IP address, application version, and push-notification token.
  • Usage data: in-app activity events, crash reports, and session information, used to keep the service stable and to improve it.

Your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.

1.4. Account Deletion and Data Retention

You can deactivate your profile or delete your account entirely at any time from the in-app settings menu. Both self-service account deletion and data deletion are available inside the application. The personal data of deleted accounts is permanently removed from our systems.

1.5. Pengiklanan dan Vendor Pihak Ketiga

Kami tidak memaparkan iklan di tapak web kami (petinchat.com); iklan muncul dalam aplikasi Pet in Chat selepas anda log masuk, disiarkan oleh Google AdMob pada peringkat percuma, dan langganan Plus, Gold atau Premium akan mematikannya. Namun begitu, skrip Google AdSense berjalan pada halaman web kami, jadi kuki iklan Google mungkin ditulis di sana. Vendor pihak ketiga, termasuk Google, menggunakan kuki dan pengecam pengiklanan mudah alih untuk menyampaikan dan mengukur iklan berdasarkan lawatan anda sebelum ini ke tapak ini serta tapak atau aplikasi lain. Pengiklan tidak pernah menerima mesej peribadi, perbualan bilik suara atau butiran hubungan anda: pemilihan iklan bergantung pada data kuki dan pengecam yang dikumpul Google, bukan kandungan perbualan anda. Di web, kuki pengiklanan hanya ditetapkan selepas anda menerima kategori "Pemasaran"; pada iOS anda juga boleh menolak penjejakan aplikasi. Anda boleh mematikan pengiklanan diperibadikan pada bila-bila masa dalam Tetapan Iklan Google. Senarai penuh kuki dan semua pautan penolakan ada dalam Dasar Kuki dan SDK kami.

Last Update: 2026-07-06