Legal Texts ▸

Pet in Chat (the "Platform") places the utmost importance on your privacy and the security of your personal data in the pet-parent community services we provide through our mobile application.

1.1. Data Responsibility

Information in your user profile — such as your age, gender, your pets and their species and breed, and the activities you are up for — is shared with other platform users so that pet-parent matching can be performed. In line with our privacy principles, your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.

1.2. Device Permissions

While using the app, the following permissions are required on your device:

  • Camera and Gallery: Used so you can upload a profile photo or share images during chat.
  • Microphone: Required so you can talk in voice rooms and send voice messages.
  • Location: Used to accurately detect and list pet parents, veterinarians and lost-pet alerts near you.
  • Notifications: Used to provide instant updates about new matches, messages, and contest invitations.

1.3. Categories of Data We Collect

Depending on how you use the app, we process the following categories of personal data:

  • Account data: email address, phone number, date of birth, name, bio, and profile photo.
  • Location data: approximate latitude/longitude and derived city/country, used for nearby-owner matching.
  • Device data: a hashed device identifier, IP address, application version, and push-notification token.
  • Usage data: in-app activity events, crash reports, and session information, used to keep the service stable and to improve it.

Your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.

1.4. Account Deletion and Data Retention

You can deactivate your profile or delete your account entirely at any time from the in-app settings menu. Both self-service account deletion and data deletion are available inside the application. The personal data of deleted accounts is permanently removed from our systems.

1.5. Advertenties en externe leveranciers

Wij tonen geen advertenties op onze website (petinchat.com); advertenties verschijnen in de Pet in Chat-app nadat u bent ingelogd, geleverd door Google AdMob in de gratis laag, en met een Plus-, Gold- of Premium-abonnement worden ze uitgeschakeld. Het Google AdSense-script draait wel op onze webpagina's, waardoor daar Google-advertentiecookies kunnen worden geplaatst. Externe leveranciers, waaronder Google, gebruiken cookies en mobiele advertentie-ID's om advertenties weer te geven en te meten op basis van uw eerdere bezoeken aan deze en andere sites of apps. Adverteerders ontvangen nooit uw privéberichten, uw gesprekken in spraakkamers of uw contactgegevens: advertentieselectie berust op de cookie- en ID-gegevens die Google verzamelt, niet op de inhoud van uw gesprekken. Op het web worden advertentiecookies pas geplaatst nadat u de categorie "Marketing" accepteert; op iOS kunt u app-tracking bovendien weigeren. U kunt gepersonaliseerde advertenties altijd uitschakelen in Google-advertentie-instellingen. De volledige cookielijst en alle opt-outlinks staan in ons Cookie- en SDK-beleid.

Last Update: 2026-07-06