Pet in Chat (the "Platform") places the utmost importance on your privacy and the security of your personal data in the pet-parent community services we provide through our mobile application.

1.1. Data Responsibility

Information in your user profile — such as your age, gender, your pets and their species and breed, and the activities you are up for — is shared with other platform users so that pet-parent matching can be performed. In line with our privacy principles, your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.

1.2. Device Permissions

While using the app, the following permissions are required on your device:

• Camera and Gallery: Used so you can upload a profile photo or share images during chat.
• Microphone: Required so you can talk in voice rooms and send voice messages.
• Location: Used to accurately detect and list pet parents, veterinarians and lost-pet alerts near you.
• Notifications: Used to provide instant updates about new matches, messages, and contest invitations.

1.3. Categories of Data We Collect

Depending on how you use the app, we process the following categories of personal data:

• Account data: email address, phone number, date of birth, name, bio, and profile photo.
• Location data: approximate latitude/longitude and derived city/country, used for nearby-owner matching.
• Device data: a hashed device identifier, IP address, application version, and push-notification token.
• Usage data: in-app activity events, crash reports, and session information, used to keep the service stable and to improve it.

Your private messages and your conversations in voice rooms are never sold or shared with third parties or advertisers.

1.4. Account Deletion and Data Retention

You can deactivate your profile or delete your account entirely at any time from the in-app settings menu. Both self-service account deletion and data deletion are available inside the application. The personal data of deleted accounts is permanently removed from our systems.

1.5. Publicidade e fornecedores terceiros

Não exibimos anúncios no nosso site (petinchat.com); os anúncios aparecem dentro da aplicação Pet in Chat depois de iniciar sessão, apresentados pelo Google AdMob no nível gratuito, e uma subscrição Plus, Gold ou Premium desativa-os. O script do Google AdSense é, contudo, executado nas nossas páginas web, pelo que aí podem ser gravados cookies publicitários da Google. Fornecedores terceiros, incluindo o Google, usam cookies e identificadores de publicidade móveis para veicular e medir anúncios com base nas suas visitas anteriores a este e a outros sites ou aplicações. Os anunciantes nunca recebem as suas mensagens privadas, as suas conversas em salas de voz ou os seus contactos: a seleção de anúncios baseia-se nos dados de cookies e identificadores recolhidos pelo Google, não no conteúdo das suas conversas. Na Web, os cookies de publicidade só são definidos após aceitar a categoria "Marketing"; no iOS pode ainda recusar o rastreio de aplicações. Pode desativar a publicidade personalizada quando quiser nas Definições de anúncios do Google. A lista completa de cookies e as ligações de exclusão estão na nossa Política de Cookies e SDK.

Last Update: 2026-07-06